Project Management for Knowledge Workers

This workshop is dedicated to the possibility that professionals can increase their effectiveness in working with their customers (not clients) if they adopt some concepts from project management theory. Adopting these ideas is not easy as it requires professionals to think differently and more abstractly than they have in the past. Project management was designed around the building of physical things such as buildings and rockets and as such the ideas must be extracted and reformed around knowledge work. If you think you can think a bit differently about how you do what you do, you are invited to attend this conversational session.

Objectives

• Use a questioning framework that allows for better understanding of the needs of the customer (scope)

• Learn the basics of project management theory including the five process groups

• Apply systems thinking to customer projects

• Write better project documentation

• Determine the “doneness” of projects without using timesheets