The Best Learning Tool Ever Developed: After Action Review

Tacit knowledge is “sticky,” in that it is not easily articulated and exists in people’s minds. It is complex and rich, whereas explicit knowledge tends to be thin and low-bandwidth, like the difference between looking at a map and taking a journey of a certain terrain. The highest levels of knowledge and competence are inherently tacit, being difficult and expensive to transmit. This type of knowledge transfer is a “social” process between individuals and is especially important in knowledge organizations where so much of the intellectual capital (IC) is “sticky” tacit knowledge. One of the most effective ways to capture knowledge is by utilizing an After Action Review.

Learning Objectives

  • Understand how the AAR transformed the culture in the military

  • The four questions to ask during an AAR

  • An AAR Agenda will be provided to all participants

 

Previous
Previous

Measure What Matters to Customers: Key Predictive Indicators

Next
Next

Strategy and Positioning for your Firm